FAQ

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    How often is my company catalog updated?

    Catalogs are updated when your company issues their updates.

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    Is there any charge for catalog updates?

    Not at all, catalog updates are free!

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    Is the customer and sales information stored in QuikCheckout safe and secure?

    – Yes, all customer and sales information that is stored in your QuikCheckout app remains in your Apple mobile device and cannot be accessed by outside sources. 
    – In this way, your information is protected by state-of-the-art security features, which have been provided by Apple. 
    – The system security is re-certified by Apple as each new release is issued to the App Store.

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    What is the "Psst" symbol on the left side of the Home screen?

    – This is provided as a convenient way to Tell a Friend about the app via email and to Write a Review on the App Store
    – When you tap the "Psst" symbol, two bars appear allowing you to either "Tell" or "Write"
    – You know what a great product this is, so please "Share the Love"!!

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    What is the "?" symbol on the right side of the Home screen?

    This is the information section which contains:
    - A QuikStart Instruction Guide and FAQ’s for easy reference
    - "Email Us" to contact our support team

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    Can QuikCheckout contain a catalog for more than one direct sales company?

    Yes. To request a company catalog to be added, please send the following to support@quikcheckout.com with the following information:
    - Company name and contact person with their phone number and email address
    - A member of our development team will then contact you and your company to get the ball rolling!

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    What is a QuikBuyer?

    - This unique feature allows a sales cart to be built for a single customer that places a sales order outside of a party.
    - It allows the consultant to truly operate their business while on-the-go without being tied down to pencil, paper and calculator.

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    Can a QuikBuyer be deleted?

    – Yes, as long as there are no items in the QuikBuyer's sales cart and the cart is not "closed".

    Just follow these steps:
    – Select the QuikBuyer to be deleted from the "Classes Screen"
    – Tap the Edit button on the next screen.
    – Tap the delete bar at the bottom of the screen to delete the QuikBuyer.

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    Can a Class be deleted?

    – Yes, as long as there are no items in the sales cart for any guest in the class.

    Just follow these steps:
    – Select the Class to be deleted from the "Classes Screen"
    – Tap the Edit button on the next scene.
    – Tap the delete bar at the bottom of the screen to delete the QuikBuyer.
    – Note: when classes are deleted, all guests included in the class will also be deleted.

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    Can a guest be deleted?

    – Yes, as long as there are no items in the guest's sales cart and the cart is not closed.

    Just follow these steps:
    – Select the class that contains the guest to be deleted. 
    – Select the subject guest and tap Edit. 
    – Tap the delete bar at the bottom of the screen to delete the guest.

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    Is shipping included in the sales cart calculations?

    – Yes, this is a global setting depending on your company's policy for including shipping costs and is controlled by QuikCheckout customer support.
    – Built-in flexibility allows shipping costs to be calculated as a percent of sales or a flat rate. Both percent and flat rate can be used together, either one can be used or neither need be used.

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    Is sales tax calculated before or after discounts are taken?

    – Sales tax can either be calculated before or after discounts are applied based on your particular company's policy. This is a global setting that is managed by QuikCheckout customer support.

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    Why should I update my Settings from the Home screen?

    – The consultant email address is used to send the consultant the product sales summary for their records when a party is closed.
    – The sales tax rate that you input here is used to automatically calculate sales tax for each customer‘s sales cart. 

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    Is QuikCheckout on Facebook and Twitter?

    Absolutely! Like us on Facebook, and Follow us on Twitter for the latest from QuikCheckout!